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You are Here : My Account
Thursday , March , 30 2017

My Account LogoMy Account is the new way to use our council services.

Registering for an account is easy and takes just a couple of minutes - all you need to get started is an email address.

We're asking you to do this to save time and money every time you contact us.

 

What services can I access?

By registering for My Account you will be able to securely access the following range of council services:

Log in or register for MyAccount

  • View your Council Tax details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Sign up for Ebilling
  • View your Housing Benefit application and complete a change of circumstances online
  • Report a change of address
  • Report an environmental problem or order services
  • Order a New bin, Report a missed collection or order a Special Collection
  • View your Business Rates details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Submit a Green spaces Enquiries
  • Submit a planning Enquiry

For further information about MyAccount or if you experience any problems see our frequently asked questions below or why not see our short video below.

Watch this short video to see the benefits of signing up to MyAccount

  My Account FAQ

Requesting your PIN

If you are unable to Authenticate online you will need to request a Pin Number that will be sent to you in the post.

 

2. Requesting your PIN

  • Once you've logged in
  • Select Council Tax, service
  • Enter your account number
  • Click 'Send me a PIN'
  • We will send your PIN to you within 3 working days by post.

3. Activating your PIN

  • Once you've logged in.
  • Select Council Tax, service
  • Enter your account number
  • Click 'Enter your PIN'
  • Enter the PIN that we sent you and click 'Confirm'
  • That's it! You will now have access to your details
  • You will then be asked if you want to sign up for ebilling

 

 Contact Details

This A to Z of services list provides links to service pages alphabetically