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Monday , July , 24 2017

Pest Control

If you live in a domestic property, we can provide advice and treatment if you have a problem with insect pests or vermin. We will visit you and carry out a full assessment of your pest problem to get rid of pests.

Please see the pest control guidance FAQs which includes the details of the pests we deal with.  



Insects Ants / Bedbugs / Cockroach’s / Fleas  
Domestic £41.69 + VAT (£8.34) = £50.03
Senior Citizens £26.73 + VAT (£5.35) = £32.08
Commercial £82.33 + VAT (£16.47) = £98.80
Domestic £41.69 + VAT (£8.32) = £50.03
Senior Citizens £26.73 + VAT (£5.35) = £32.08
Commercial £82.33 + VAT (£16.47) = £98.80
Domestic Free
Commercial £82.33 + VAT (£16.47) = £98.80
Domestic £41.69 + VAT (£8.34) = £50.03
Senior Citizens £26.73 + VAT (£5.35) = £32.08
Commercial £82.33 + VAT (£16.47) = £98.80

Note: There is no charge for treatment of rats in domestic premises.

Note: A call out charge of £32.08 may apply please see terms and conditions.

We do not offer a treatment for bees. Please see External Link - Beekeepers contact numbers.


There is a fixed charge of £26.73 + VAT = £32.08 for senior citizens in domestic premises that are in receipt of a state pension. You must show proof of entitlement at time of treatment. 

Book a pest control treatment

We carry out treatments by appointment only, please use our online form to book an appointment.

You can use this form to book services for Domestic Insects, Mice, Rats and Wasps.

These are normally carried out during office hours. We can also offer early mornings or late afternoon appointments during weekdays (not including bank holidays).

All officers will visit you wearing a Carlisle City Council uniform and carrying Carlisle City Council identification badges.

Fees are payable at time of booking.


Commercial Premises

Estimates given relative to the service requested. Please contact us on 01228 817200 for more information on our commercial service.

Farm Contract Services

Farm contracts for rodents (rats and mice).  This includes four routine visits throughout the year plus one additional visit if we think it necessary to deliver effective control.   Charges vary dependent on the service requirements, a typical standard charge for this is £354.95 + VAT = £425.94 every 12 months.

Any additional treatment will be charged at £50.00 per visit.


Download our leaflet Gulls - Advice and Guidance for Businesses.

Who can I contact?

Before undertaking any action, except proofing outside of the nesting season, we recommend you seek expert advice on current legislation from Natural England, Tel: 0300 060 6000

  Pest Control - FAQs



Cockroaches are large, robust insects with whip-like antennae and two pairs of wings. Adult cockroaches live about 4-14 months. A female cockroach can produce about 150 offspring in an average eight month lifetime.

Cockroaches like to avoid daylight and hide in cracks and crevices. They eat almost anything and come out to forage at dusk and early night. They thrive at temperatures of 20-35°C, more towards the higher end of the range. They need access to water so are mostly found in kitchens and toilets. They stay together in groups and move along water pipes and air ducts.

Cockroaches can walk, run, jump and sometimes fly. But their main movement from building to building is in transported goods; this can even occur in ships and aircraft.

Cockroaches and disease

Cockroaches are implicated in the transfer of diseases such as salmonella and staphylococcus. They have been associated with outbreaks of gastroenteritis, typhus and skin diseases. Contact with cockroaches can lead to a number of allergic illnesses, including dermatitis, urticaria (another skin disease), rhinitis, bronchitis and asthma. Some people have an aversion to cockroaches amounting to phobia and can suffer anxiety when in the presence of the insects.

Keeping cockroaches out

Good hygiene is essential in preventing or limiting infestation. it is vital to deny cockroaches food, water and shelter. Dishes should be washed promptly, food stored in tightly sealed containers, working surfaces kept clean, and all scraps and crumbs cleared up. Rubbish should be kept in containers with tight lids and the bags properly sealed when moved outside. Water spills should be mopped up and all water leaks, sweating pipes, etc. repaired. Remove any clutter where cockroaches might live and mend any holes and cracks in walls. Seal openings around pipes, remove paint and loose wallpaper and replace broken tiles.

Insecticides and other treatments

Eradication of an infestation is a professional job. Some older insecticides can be purchased by members of the public but more modern and effective chemicals are only available for professional use. Home owners or tenants should report the presence of cockroaches to the local authority Environmental Health Department in Carlisle.

Eradication begins with trapping and monitoring. Adhesive traps containing bait which consists of food mixed with insecticide are used and the number of cockroaches trapped will show the extent of infestation.

Taking action

Councils are able to take action under the Public Health Act 1936 to obtain access to premises and carry out treatments. Council officials must obtain a warrant from a magistrate and can enter at 24 hours notice.

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