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Friday , March , 24 2017

Street cleansing

Carlisle City council sweeps roads and footpaths helping to keep the environment clean. We also provide and empty litter bins, remove offensive graffiti from public buildings and remove fly tipping from the public highway.

Our teams cover all streets in the Carlisle District apart from the A69 and the motorway.

  • Zone 1 shop areas are cleaned daily.
  • Zone 2 areas are cleaned between twice daily and weekly depending on where they are.
  • Zone 3 and above are cleaned as required.

If you feel your street needs cleaning, please contact us.

Unadopted streets or lanes these are the responsibility of residents who live on the street/lane. We do not clean unadopted streets or lanes,
For more information see the downloadable document section on this page (please note that this document is just for guidance only and is not definitive).

What to do if you find a syringe: Use the Report Environmental Problems Form or contact Neighbourhood Services on 01228 817200 - do not touch the syringe.

We are not responsible for:

  • School grounds. The school has a responsibility to clear litter and refuse from its own grounds.
  • Private land. The owner is responsible. We can take legal action to make landowners clean up areas.
  • Unadopted streets or lanes - these are the responsibility of residents who live on the street/lane. We do not clean unadopted streets or lanes
  • Supermarket trolley collection.  The supermarket the trolley originates from is responsible for its collection and return.  Please contact the supermarket directly as below:
  • Aldi 0800 0420800.  Asda (St Nicholas Gate) 01228 812482.  Asda (Kingstown) 01228 526550.  Morrisons 01228 511771.  Sainsburys 01228 621710.  Tesco 0345 677 9125.

Litter and Litter bins

Our Street Cleaning Teams provide a street cleaning service for the removal of street litter, flytipping leaf fall and debris.

Refuse placed out on the street for collection is the responsibility of the resident until it is collected. Any spillages from refuse bags or recycling bins, caused by incorrect use of the containers should be cleaned up by the resident.  To report a street that requires cleaning, please contact us.

Chewing gum

The ‘Clean Neighbourhoods and Environment Act’ defines gum as litter. It is an offence to drop litter on all land in the open air, including private land, water and beaches down to the low water mark. The penalty for littering offences is currently an £80 fixed penalty notice.

Litter bins and dog waste

We maintain and empty approximately 750 litterbins in the City Centre and rural area. Most of these are emptied weekly. Some are used more frequently, so we empty them more often. It is an offence to place refuse from properties or businesses into litter bins.

Litterbins in park areas are maintained and emptied by the City Councils Green Spaces section. In some rural areas the Parish Councils have their own litter bins which are not maintained or emptied by us. You may dispose of bagged dog waste in any litter bin.

Removal of dead animals

Our street cleaning teams will remove dead animals found on the public highway or verges except from the M6 motorway, the A66 and the A69.  Please contact us on 01228 817200 to request this service.  We do not remove dead animals/pets from households. 

Highways England will remove animals from the M6, A66 and A69. The quickest way to report a dead animal or other major fault on these roads is by calling 0300 123 5000. You may email: info@highwaysengland.co.uk they aim to respond within 48 hours.

Out of normal working hours and for emergency removal, Cumbria County Council will remove dead animals from all roads with a speed limit of over 40mph and all main highway roads through Carlisle and rural villages. You can fill in an online report with the Highways Hotline (external link) or phone 0300 303 2992.

Deceased or missing cats

If you find a deceased cat or your cat is missing, please call 01228 817200 or email customer.services@carlisle.gov.uk and provide us with a brief description of the cat, including the location lost or found. We keep a record of all deceased cats found and we have put new procedures in place for scaning all deceased cats that we find, so if your cat has been microchipped we will be able to return it to you.

Public toilets

RADAR keys are required for disabled toilets.Find out about the RADAR scheme and purchase a key.

Information on Public Toilets
Location and post code Open Hours Ladies Baby change (tables and nappy disposal) Gents Baby change (tables and nappy disposal) Disabled
TOWN DYKE ORCHARD, CA3 8AU 7.30am to 5pm YES YES YES YES YES
BITTS PARK, CA3 8UL 7.30am to 8pm (Summer)
7.30am to 6pm (Winter)
YES YES YES NO YES
ST.NICHOLAS BRIDGE, CA1 2EE 7.30am to 6pm YES NO YES NO YES
UPPERBY PARK, South Carlisle 7.30am to 8pm (Summer)
7.30am to 6pm (Winter)
YES   YES NO YES
BRAMPTON, MILBURN COURT, CA8 1NW 8.30am to 6pm YES YES YES NO YES

BANK STREET, LONGTOWN, CA6 5PS

7.30am to 6pm YES YES NO NO YES

THE SQUARE, DALSTON, CA5 7QA

7.30am to 6pm

YES YES YES NO YES

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